Contact Us

Questions about our solar ceiling fans, your order, or installation?
Our support team is here to help.

  • 📧 Email & Phone Support

    Email: contact@ventallion.com

    The fastest way to reach us is by email. Our support team usually replies within 8 business hours on business days.

    For urgent product, order, or warranty questions, you may also contact our customer support phone number during business hours.

  • 📍 Company Information

    Ventallion is operated by Hangzhou Lingdong E-commerce Co., Ltd.

    Business Address:
    Room 803-7, Yong'an Building,
    Nanyuan Subdistrict, Linping District,
    Hangzhou, Zhejiang, China

    Our company address for mailing and business inquiries.

  • Support

    Product questions, setup help, or troubleshooting—start here for the fastest answers.

  • Returns

    Need to return or exchange? Review our policy and submit a request in minutes.

  • Shipping

    Shipping times, tracking, and delivery details—everything you need before and after

Get in touch

Have a question about your order, shipping, returns, or our solar ceiling fans? Send us a message and our support team will be happy to help.

We usually respond within 8 business hours on business days.